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Circulation Services Roundtable
Tuesday, June 3, 2008 - 2:00 - 2:50 Join your colleagues in a discussion that focusses on current trends and issues related to circulation services. ...
Last updated:
May 7 2008, 11:42 AM EDT by
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Grad thesis-only problem (not in Voyager patron database)
This ‘grad thesis only’ problem was mentioned at the Summer Conference.
This works at UW Oshkosh.
Thesis-only students are not in a registered class so they aren't in the active patron database. This frustrates students when they want to use the library services, so we contacted the Graduate office and explained that we would like to make library interactions smoother for these students. The Graduate office now provides us with an updated list three times a year (following graduations in May, August and December) of ‘thesis-only’ graduate students and we manually make a patron record in a separate patron category, "Grad student thesis." Their record expires in one year, or is extended if they appear on the list again.
Posted:
Jun 20 2008, 4:04 PM EDT by
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Please provide discussion questions and ideas for this roundtable
Add a question, idea, or topic that you would like discussed during this roundtable by clicking on 'Post reply'
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SUMMARY OF CUWL CONFERENCE CIRCULATION SESSION
Some Circ Problems at Campuses:
1. Faculty not returning videos
2. Training student employees to become service oriented
3. Staffing shortages
4. Grad thesis-only students not in database
5. REMOTE STORAGE facility, 3 miles away, resulting in more retrievals than expected
6. Fire/tornado alarms being ignored
Some New Circ Services:
1. Free chair massages during finals week (paid for by admin)…alternative--could also rent a vibrating chair)
2. Laptop checkout period of 24-hrs or weekends /// some circulate MACS too
3. Laptops will Lojack® software (http://www.lojackforlaptops.com/learn-more-lojack-for-laptops.asp)
4. check out extension cords for laptop plug in
5. check out digital cameras
6. check out MP3 for podcasts
7. check out clickers
8. Cafés with coffee and food
9. Individual study rooms
10. Buying popular DVDs with fine money
11. Having music, i.e., guitarist, in the library
12. Considering implementing text messaging for Ref “TEXT US AT __________________’ instead of emails
13. Wheels on furniture so they can arrange their own GROUP STUDY area
14. Art gallery (hallway) student and staff exhibits
Posted:
Jun 6 2008, 4:16 PM EDT by
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