Tuesday, June 3, 2008 – 3:00 – 3:50

Moderators: Nick Weber, Parkside; Leah Ujda, Madison; Patricia Fragola, Whitewater; & Barb Bren (email: brenb@uww.edu), Whitewater (Web 2.0 Tools working group, User Services Coordinating Committee)

• Web Tools 2.0 Round Table- outline

BLOGS (PF)

• Easy to use
• Most Familiar
• Very popular

• 9 UW Libraries use blogs (of those that responded to our survey)
• http://blogs.uww.edu/library

• Allows for feedback

• Not always easy to encourage feedback

• Often used as a Marketing tool

• Needs to be marketed

• Can be a learning resource

• For students, professional development
• May not be seen as a learning tool

• Can be a tool to contact with different or unique service groups

• A great way to connect with faculty

WIKIS (BB)
(examples: see http://del.icio.us/doxie/wikis) - includes link to site that compares wiki software options and indicates which are hosted wikis

• Easy to use (no coding knowledge needed)
• Less familiar or understood (uncommon among UW libraries)
• Many possible uses:

• Staff work repository (access can be restricted, alternative to clutter on a shared drive): procedures, meeting minutes, etc.
• Group projects, classroom or professional (CUWL wiki is an example!)
• Professional development/knowledge sharing
• Public service (reference and instruction)

IM/CHAT (PF)

( Jabber, Meebo)

Note re issue raised at conference about UWS reference question/answer retention in the proposed "General Schedule for Library Records" and Meebo's short retention time: there is not a UWS 2-week retention rule. The rule is "Destroy when no longer needed." Archives reference requests and responses are different; the rule there is "Fiscal Year + 1 additional year and thereafter destroy confidentially."

• Students already familiar with it
• Ask-a-Librarian
• Many different application options -

• Can be limiting unless using a software like Meebo or Trillian that can pull from other software

• Can be a useful tool for internal communication as well
• Can’t always be a substitute for personal interaction

SOCIAL NETWORKING (NW)

• Web based communities that allow the sharing of photos, instant messaging, file sharing and other forms of interaction amongst people with similar interests, friends or activities.
  • MySpace (Largest)
  • Facebook (Popular with college students)
  • Over 200 existing social networking sites
  • Often include many of the other Web 2.0 tools (blogs, podcasts, photo and file sharing)
• Especially popular with teenagers and young adults
  • Target demographic for universities
  • Libraries can use as outreach, marketing, and instruction tool
    • Brooklyn College Library (www.myspace.com/brooklyncollegelibrary.com)
    • UIUC Undergraduate Library (www.myspace.com/undergraduatelibrary)
• How to set up a profile
  
  • Libraries on MySpace (A group page providing resources for establishing a MySpace profile and making the most use of it)(groups.myspace.com/myspacelibraries)
• Social Networking concerns
  • Privacy/Confidentiality (OCLC report on concerns of copyright, identity theft, etc.)
  • Plagiarism/Cheating (Cawsey, Kathy. "Blame Facebook," Academic Matters, April-May, 2008, p. 28)

BOOKMARKS AND TAGGING (lu)

• Web based bookmarking tools allow portable links, users can create own categorization of content
  • Delicious: Social bookmarking tool. Users can tag websites, articles, etc with any word or combination of words they choose.
    • UWDC page
• Add This! button on UWDC pages
  • Allow immediate access to many popular tools- free
  • Add button to existing pages- UW Collection

PHOTO/CONTENT SHARING (lu)

• Flickr- Online photo management and sharing application
  • Free to use, up to 100 mb of uploads per month
  • Two examples of libraries in Flickr:
    • College
    • UWDCC
  • Features of site:
    • Sets/albums for content organization
    • Text description of image
      • Links are allowed
    • Tags
    • Creative Commons licensing

WEB APPs (PF)
(UWW’s gadget, http://www.zillow.com, http://www.bibliopage.com, www.geobirds.com)

• Can be difficult to set up
  • But there are lots of Mash-ups already created (http://www.programmableweb.com/mashups or http://www.talis.com/tdn/innovationdir)

• Should always serve a purpose or solve a problem
  
• To be useful must be easy to use

• Evaluate Data
• Copyright Issues

Bibliography related to above topics
Survey of UW campus libraries and their use of Web 2.0 tools