Thread started: Mar 30 2009, 12:14 PM EDT
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Here are my reference notes from the annual conference in 2008 (Anaheim) and midwinter 2009 (Denver):
https://mywebspace.wisc.edu/xythoswfs/webui/_xy-21067070_1?stk=5C2D638622AC311
https://mywebspace.wisc.edu/xythoswfs/webui/_xy-26289472_1?stk=5C2D638622AC311
Topics include partnering with campus entities, staffing patterns, assessment tools (READ Scale, WOREP), newspaper databases, customer service.
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